Staff Scheduling
(การจัดตารางเวลาพนักงาน)
Definition
Staff Scheduling (การจัดตารางเวลาพนักงาน) Soft Skill
The skill of planning and organizing employee work shifts effectively to meet operational needs while balancing staff availability and workload.
Expertise Level
Level 1
Basic
1. Can create simple work schedules based on basic availability.
2. Understands the importance of assigning shifts fairly.
3. Keeps track of basic employee attendance and shift times.
Level 2
Intermediate
1. Balances staff workload while accommodating time-off requests.
2. Identifies potential scheduling conflicts and works to resolve them.
3. Uses scheduling tools or software to optimize shift planning.
Level 3
Advanced
1. Develops strategic scheduling to maximize workforce efficiency.
2. Anticipates operational needs and adjusts schedules proactively.
3. Manages complex scheduling scenarios including multiple teams or locations.
