Stakeholder Management
(การจัดการผู้มีส่วนได้ส่วนเสีย)
Definition
Stakeholder Management (การจัดการผู้มีส่วนได้ส่วนเสีย) Soft Skill
The ability to effectively identify, engage, and communicate with stakeholders to meet their needs and ensure project or organizational success.
Expertise Level
Level 1
Basic
1. Can identify key stakeholders relevant to the project or task.
2. Understands the basic interests and concerns of stakeholders.
3. Communicates clearly and politely with stakeholders.
Level 2
Intermediate
1. Builds and maintains positive relationships with multiple stakeholders.
2. Manages conflicting interests by negotiating and finding common ground.
3. Provides timely updates and manages stakeholder expectations effectively.
Level 3
Advanced
1. Leads stakeholder engagement strategies aligning with organizational goals.
2. Anticipates stakeholder needs and addresses concerns proactively.
3. Manages complex stakeholder networks and drives collaboration toward successful outcomes.
