Standard Operating Procedure (SOP)
(ขั้นตอนปฏิบัติงานมาตรฐาน (SOP))
Definition
Standard Operating Procedure (SOP) (ขั้นตอนปฏิบัติงานมาตรฐาน (SOP)) Hard Skill
A Standard Operating Procedure (SOP) is a set of step-by-step instructions compiled to help workers carry out routine operations consistently and efficiently, ensuring quality and compliance.
Expertise Level
Level 1
Basic
1. Understands the purpose and importance of SOPs.
2. Can follow existing SOPs accurately in routine tasks.
3. Recognizes basic components and structure of an SOP document.
Level 2
Intermediate
1. Can draft and update SOPs for standard processes with supervision.
2. Identifies gaps or inefficiencies in existing SOPs and suggests improvements.
3. Ensures SOPs comply with relevant regulations and organizational policies.
Level 3
Advanced
1. Leads the development and implementation of comprehensive SOP frameworks.
2. Analyzes process performance data to optimize SOP effectiveness.
3. Trains others in SOP creation, compliance, and continuous improvement methods.
