Store Management
(การบริหารร้านค้า)
Definition
Store Management (การบริหารร้านค้า) Hard Skill
The ability to efficiently oversee and coordinate all aspects of a retail store’s operations, including inventory control, staff management, customer service, and sales performance.
Expertise Level
Level 1
Basic
1. Understands basic store operations and layout.
2. Can assist with inventory counting and simple stock management.
3. Provides basic customer service and support.
Level 2
Intermediate
1. Manages daily store operations including staff scheduling.
2. Monitors inventory levels and orders stock as needed.
3. Addresses customer issues effectively to maintain satisfaction.
Level 3
Advanced
1. Develops and implements store strategies to increase sales and profitability.
2. Analyzes sales data and market trends for informed decision-making.
3. Leads, trains, and motivates staff to achieve high performance and excellent customer experiences.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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