Supplier Performance
(ผลการปฏิบัติงานของผู้จัดหา)
Definition
Supplier Performance (ผลการปฏิบัติงานของผู้จัดหา) Soft Skill
The measurement and evaluation of a supplier's ability to meet agreed-upon standards such as quality, delivery, cost, and service reliability.
Expertise Level
Level 1
Basic
1. Understands basic supplier evaluation criteria such as delivery time and product quality.
2. Can collect and record supplier performance data accurately.
3. Assists in monitoring supplier compliance with contract terms.
Level 2
Intermediate
1. Analyzes supplier performance trends over time and identifies areas for improvement.
2. Communicates effectively with suppliers to address performance issues.
3. Implements corrective actions based on performance data and feedback.
Level 3
Advanced
1. Leads supplier performance management initiatives to drive continuous improvement.
2. Develops and applies comprehensive metrics and KPIs tailored to strategic goals.
3. Collaborates in supplier development programs to enhance overall supply chain quality and efficiency.
