Supplier Relationship Management
(การบริหารความสัมพันธ์กับซัพพลายเออร์)
Definition
Supplier Relationship Management (การบริหารความสัมพันธ์กับซัพพลายเออร์) Soft Skill
The process of strategically managing interactions and partnerships with suppliers to ensure quality, efficiency, and mutual value in procurement and supply chain operations.
Expertise Level
Level 1
Basic
1. Understands the importance of supplier relationships.
2. Can communicate basic requirements clearly to suppliers.
3. Monitors supplier deliveries and addresses simple issues.
Level 2
Intermediate
1. Builds and maintains positive working relationships with key suppliers.
2. Negotiates terms and resolves conflicts effectively.
3. Considers supplier performance metrics and improvement opportunities.
Level 3
Advanced
1. Develops strategic partnerships that align with organizational goals.
2. Leverages supplier capabilities to drive innovation and competitive advantage.
3. Implements continuous improvement processes and risk management in supplier networks.
