Ticket Operations
(การดำเนินงานบัตร)
Definition
Ticket Operations (การดำเนินงานบัตร) Hard Skill
The process of managing ticket sales, distribution, and customer service related to events or transportation, ensuring efficient workflow and accurate record-keeping.
Expertise Level
Level 1
Basic
1. Understands basic ticketing procedures and terminology.
2. Can assist customers with simple ticket inquiries and sales.
3. Familiar with ticket sales systems for straightforward transactions.
Level 2
Intermediate
1. Manages ticket sales and distribution for events or transport services.
2. Handles customer service issues related to ticketing effectively.
3. Can troubleshoot common problems in ticketing systems and processes.
Level 3
Advanced
1. Oversees and optimizes overall ticket operations workflow.
2. Implements strategic improvements in ticketing systems and customer experience.
3. Analyzes ticket sales data to forecast demand and plan resources efficiently.
