Usability
(ความง่ายต่อการใช้งาน)
Definition
Usability (ความง่ายต่อการใช้งาน) Soft Skill
Usability refers to the ease with which users can effectively and efficiently interact with a product, system, or service to achieve their goals.
Expertise Level
Level 1
Basic
1. Understands basic principles of user-friendly design.
2. Can identify common usability issues in simple interfaces.
3. Knows standard terminologies related to usability.
Level 2
Intermediate
1. Can conduct basic usability testing and gather user feedback.
2. Identifies and suggests improvements for usability problems in typical systems.
3. Understands user behavior and incorporates it into design decisions.
Level 3
Advanced
1. Designs and evaluates complex systems with high usability standards.
2. Leads advanced usability testing including heuristic evaluation and user studies.
3. Integrates user-centered design methodologies and accessibility considerations.
