User Flows
(การไหลของผู้ใช้)
Definition
User Flows (การไหลของผู้ใช้) Hard Skill
User flows are visual or documented representations that outline the steps a user takes to complete a task within a product or system, focusing on the user’s journey and interactions.
Expertise Level
Level 1
Basic
1. Can understand and follow simple user flow diagrams.
2. Can identify basic steps a user takes to complete simple tasks.
3. Understands the purpose of user flows in product design.
Level 2
Intermediate
1. Can create clear user flow diagrams for standard user tasks.
2. Able to map user interactions with different system components.
3. Uses user flows to identify potential pain points or bottlenecks.
Level 3
Advanced
1. Designs comprehensive user flows for complex systems involving multiple user personas.
2. Integrates user flows with wireframes and prototypes to optimize user experience.
3. Analyzes and refines user flows based on user feedback and data analytics.
