Virtual Assistance

(ผู้ช่วยเสมือน)

Definition

Virtual Assistance (ผู้ช่วยเสมือน) Hard Skill

Virtual Assistance involves providing remote administrative, technical, or creative support to clients or organizations through digital communication tools.

Expertise Level

skill-level-0

Level 1

Basic

1. Can manage simple administrative tasks like scheduling and email management.

2. Understands the use of basic communication tools (e.g., email, messaging apps).

3. Can follow clear instructions and perform repetitive tasks accurately.

skill-level-1

Level 2

Intermediate

1. Can coordinate multiple tasks and prioritize workload effectively.

2. Proficient in using advanced digital tools like cloud storage, calendars, and project management software.

3. Communicates professionally with clients and team members.

skill-level-2

Level 3

Advanced

1. Manages complex projects and provides strategic administrative support.

2. Expert in digital collaboration platforms and automation tools to increase efficiency.

3. Proactively identifies client needs and suggests improved processes or solutions.

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Ministry of Higher Education

Science, Research and Innovation

Call Center 1313

328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.

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